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I keep trying - Another bad SCFC experience.

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  • I keep trying - Another bad SCFC experience.

    The GF and I went in to SCFC last night with every intention of purchasing a City Golf. We meandered around the showroom while waiting for a preferred salesdude to finish up so I could talk to him (and hopefully score a better deal!).

    Well this other older guy lumbers over to us while we are eyeing the new GTI gets right in my face and asks what he can do for us. I tell him I am waiting for other guy and he says he can help me. I say to him that we will wait for Dave and I turned away from him.

    So for the next few minutes he keeps eyeing over his shoulder at us, following us and then goes to the little perch above the middle of the showroom and just glares at us. It was as though he thought I had shoved a Rabbit or a Passat under my coat and tried to make off with it. As soon as we walked out the door and got back in to our car, by co-incidence I am sure, he then is seen heading in to the stairwell.

    Roughly 45 minutes after that we had completed the purchase of another car from a dealership up the street.

    I decided to go to SCFC because my last service visit was good, and the last time I took a friend in there they were obliging about test drives and giving info and so forth (although they didn't have stock), however now y'all can kiss my keester when Passat time comes round.

    I'll likely still go for service as things have been going well. I've told the body shop that I want my mechanical done there to fix the latest owie (ice+hill+telephone pole = $4,500).

  • #2
    Re: I keep trying - Another bad SCFC experience.

    sucks
    im not a fan of many salesman out there and hate even going in to look at new cars
    Dayle

    GTI

    Mk3's

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    • #3
      Re: I keep trying - Another bad SCFC experience.

      Sucks to hear about your experience. Service has ALWAYS been top notch for me at SCFC....I just think salesmen in general are brutal, so I don't think it's a SCFC thing.

      On a side note, I think I know the exact salesmen you are talking about. I was in looking at Touregs a while back with every intention of buying one (used though), and he just looked at me like I was retarded.

      Salesmen are greaseballs. Period.
      Kyle
      2000 Audi S4

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      • #4
        Re: I keep trying - Another bad SCFC experience.

        Hmm everytime I go into any dealership nobody even approaches me :(
        I'd like to make a statment!
        2012 Q5
        2011 A5

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        • #5
          Re: I keep trying - Another bad SCFC experience.

          Well except for this crazy bald guy at 5th ave.
          I'd like to make a statment!
          2012 Q5
          2011 A5

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          • #6
            Re: I keep trying - Another bad SCFC experience.

            depends really i guess.. i had good and bad experiences.. well maybe its just VW then lol

            i had an awesome experience at glenmore audi and at crowfoot bmw both salesmen were awesome with me

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            • #7
              Re: I keep trying - Another bad SCFC experience.

              I always go to George at Northland... and will as long as he continues working there. I bought my GLI from him, and my GTI as well.

              Present
              2010 Audi A4 S-Line
              2007 VW GTI 2.0T

              Past
              2003 VW Jetta GLI
              1992 VW Jetta GL
              1984 VW Rabbit GTI

              Comment


              • #8
                Re: I keep trying - Another bad SCFC experience.

                i had a good experience on my old jetta with this old guy at NL.. i forget his name tho.. him and his son are both salesmen and were good to me back then

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                • #9
                  Re: I keep trying - Another bad SCFC experience.

                  Well I have generally had good salesman experience but I tend to stick with the ones I like, however I do agree there are some strange ones out there. I think the biggest thing is that many of them seem to have an air of superiority about them whether in knowledge or money or even age and in this day in age you should NEVER assume anything about anyone.

                  What did you end up getting Glenn?
                  Blair
                  Former Cars: '12 Fiat 500, '10 VW GTI, '05 Smart Fortwo, '96 VW Jetta GLX, '02 VW GTI 337.........

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                  • #10
                    Re: I keep trying - Another bad SCFC experience.

                    there's a few salesmen at SCFC that are like this. when i went to go and test drive the new GTI. the guy was trying to sell it to me before i had even set foot in the car.

                    however there used to be a spanish guy that worked at SCFC named george, he was great to deal with. i just don't know where he works now.

                    Comment


                    • #11
                      Re: I keep trying - Another bad SCFC experience.

                      Originally posted by Ryan
                      i had a good experience on my old jetta with this old guy at NL.. i forget his name tho.. him and his son are both salesmen and were good to me back then
                      Kevin?

                      Present
                      2010 Audi A4 S-Line
                      2007 VW GTI 2.0T

                      Past
                      2003 VW Jetta GLI
                      1992 VW Jetta GL
                      1984 VW Rabbit GTI

                      Comment


                      • #12
                        Re: I keep trying - Another bad SCFC experience.

                        haha Yeah, I remember that day, Andrew. That salesman was all over you. Pulling out all the cliches... "what do I have to do to put you in this car today?"

                        That guy was a total shmuck. I always deal with Tyler at SCFC and he's great.
                        2008 Audi RS4
                        2015 Fiat 500 Abarth

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                        • #13
                          Re: I keep trying - Another bad SCFC experience.

                          Annoying salesmen are one thing, but really not something to bash a whole dealership over. I mean, my original salesman was at NL, but has since been to SSFC and is now at 5th ave. That's like saying you're boycotting McDonalds because one of the cashiers was rude to you IMO.

                          Khyron
                          Geoff
                          Fear is the element that unites all losers.

                          Comment


                          • #14
                            Re: I keep trying - Another bad SCFC experience.

                            Originally posted by Khyron
                            Annoying salesmen are one thing, but really not something to bash a whole dealership over. I mean, my original salesman was at NL, but has since been to SSFC and is now at 5th ave. That's like saying you're boycotting McDonalds because one of the cashiers was rude to you IMO.

                            Khyron
                            Welcome to the reality of business. Most companies only take action on problems like this when you hit them where it counts... the bottom line. It doesn't matter if it's a car salesman, a fast-food cashier, a service tech, whatever... everybody is responsible to ensure the customer is happy.

                            Sorry I've just been doing a lot of thinking on customer service/experience, or rather the lack of it, lately. Calgary has hit new lows, and when this boom is over I believe those who sucked at customer service will reap what they have sown.
                            Last edited by Billip; 12-06-2006, 03:22 PM.
                            billip
                            2013 Audi RS 5

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                            • #15
                              Re: I keep trying - Another bad SCFC experience.

                              Originally posted by Mitcheh
                              Well except for this crazy bald guy at 5th ave.

                              Ha Ha!!! Why don't you all come by and give fifth ave a try. Let me know you are coming and I will a set you up with a salesguy that I know will take good car of you (without pressure)!! I've personally taken care of a few of you guys and I believe you've been satisfied (leave that one alone Mitch )!! Anyways, I know its tough sometimes but try using your network of peers to make the buying process a little easier!!

                              Cheers
                              Derek
                              Derek

                              -2008 Avus Silver RS4-Fat ass II
                              -1996 C4S-Fat Ass
                              -2007 FJ Cruiser-6 speed

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