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So I finally get a chance to get the car in for some basic service and to have my coil pack issue looked at.
At the end of the day they charge me $225-ish for the 'C' service and detailed on the invoice is the replacement air filter for $34.15. So I look in the back seat, then in the hatch and there is no air filter to be seen! I looked in those places because the VW air filter they listed sure as heck wouldn't have fit on my CAI.
Then we get to the coil pack problem. They found multiple mis-fire codes in the ECU and cleared them. Great.. I knew they were there and it adds evidence to my story. But then they say it is from water being in the coil pockets due to the engine cover not being on. Riiiiight. The engine cover. You know, the one with all the holes in it. That keeps out water real goodly. Then there is a note stating that the bucking and vibration I claimed I felt was probably the traction control system. Cuz I'm an idiot.
Then I mentioned that under moderate to hard acceleration the 1-2 shift would grind. I gave the SA the conditions to replecate the problem and told him it would need to be on dry pavement. The note I got was "tranny fine. vw trannys will grind when power shifted." Again, I'm an idiot.
The service advisor, whom I remember being an SA at Canadian Tire and recall him being less than accomodating, took down none of the notes and conditions I gave him, didn't bother to acknowledge the two burned up spark plugs I showed him and basically brushed off anything I had to say.
I am immensely PO'd with them and now have to waste another day or so to take it elsewhere.
Their service manager is getting a long and evil letter from me with cc to VW from the start.
Grr.
At the end of the day they charge me $225-ish for the 'C' service and detailed on the invoice is the replacement air filter for $34.15. So I look in the back seat, then in the hatch and there is no air filter to be seen! I looked in those places because the VW air filter they listed sure as heck wouldn't have fit on my CAI.
Then we get to the coil pack problem. They found multiple mis-fire codes in the ECU and cleared them. Great.. I knew they were there and it adds evidence to my story. But then they say it is from water being in the coil pockets due to the engine cover not being on. Riiiiight. The engine cover. You know, the one with all the holes in it. That keeps out water real goodly. Then there is a note stating that the bucking and vibration I claimed I felt was probably the traction control system. Cuz I'm an idiot.
Then I mentioned that under moderate to hard acceleration the 1-2 shift would grind. I gave the SA the conditions to replecate the problem and told him it would need to be on dry pavement. The note I got was "tranny fine. vw trannys will grind when power shifted." Again, I'm an idiot.
The service advisor, whom I remember being an SA at Canadian Tire and recall him being less than accomodating, took down none of the notes and conditions I gave him, didn't bother to acknowledge the two burned up spark plugs I showed him and basically brushed off anything I had to say.
I am immensely PO'd with them and now have to waste another day or so to take it elsewhere.
Their service manager is getting a long and evil letter from me with cc to VW from the start.
Grr.
I’ll ask them what is a power shift they are talking about.
If it's smoken it ain't broken
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