Question for VW Service/Tech employee?

[Kor]

I lost the security code for my double-din factory radio deck. Put it in the car last night and its asking for that damned 5 digit code. How do I get this back - can I just ask the dealership on the phone?

[Smarty39]

Re: Question for VW Service/Tech employee?

I think all you need is the VIN...could be wrong though. Phone Jeremy at SCFC (Bullfrog on here), and he'll set you up.

[zoik]

Re: Question for VW Service/Tech employee?

if it's on file the dealership will have it. i asked them about it once before. i remember reading somewhere that you can get it from the vag-com. but haven't heard too much about it.

[RONDAL]

Re: Question for VW Service/Tech employee?

if its like anywhere else they charge $30 and you need your license and registration and go in in person so as to avoid people stealing cars, calling in the VIN and getting the code.

[Stonewall]

Re: Question for VW Service/Tech employee?

What, $30?? Back in the day they would do that for free, man no wonder some people get pissed. I bet if you buy Dave a beer he would be able to help you out. I don't think you can read it out via vag-com but things could have changed.

[FlyBoy]

Re: Question for VW Service/Tech employee?

They looked up mine for free at Northland. I had the radio out of the car, brought that and the VIN and Paul looked it up. He said they usually ask for ID with it out of the car.

[RONDAL]

Re: Question for VW Service/Tech employee?

MOST decent dealerships will ask for reg. and ID. the $30 is just what they charge cause its how they make $$$. Its BS i know but dont be surprised if they do it.
I would hope for the sake of VW dealership integrity they aren't giving these codes out over the phone

[zoik]

Re: Question for VW Service/Tech employee?

that's not bad, i called up glenmore audi and they didn't have it on file and said that it would cost 200 to scan it. i pulled a code using the vag-com, once. haven't tested out this code yet

[tintin]

Re: Question for VW Service/Tech employee?

Kris, it likely says right in your owners manual that if you lose the card with the code that you can take the car to the dealership and get the code FREE OF CHARGE.

[Kor]

Re: Question for VW Service/Tech employee?

Kris, it likely says right in your owners manual that if you lose the card with the code that you can take the car to the dealership and get the code FREE OF CHARGE.

I don't want to take the car though

[tintin]

Re: Question for VW Service/Tech employee?

then my advice is not going to help. Dang.

[Smarty39]

Re: Question for VW Service/Tech employee?

Kris, just get in touch with Dave...he'd probably even give you the code through PM if you give him your VIN.

[RobG]

Re: Question for VW Service/Tech employee?

I did it once over the phone with a friend, somehow it's done with the VIN from the original car that the deck is from.

[JustALilBit]

Re: Question for VW Service/Tech employee?

Im going through the same thing except i need it to give it to the person im selling it to.
Dave is Volkstech right?

[Kor]

Re: Question for VW Service/Tech employee?

I'm going to get it at 5th ave since I work nearby tomorrow.