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Alright so I took my girlfriends 07 Jetta to Fifth Ave, she has had it for about 4 months now. I went their for a check engine light that she as had for about 2 months now. I got there she asked me what the problem was I told her it was a check engine light and when the car was at a cold start it had a little bit of a shake in park. Soooo she says ok we will check it out but there is a few recalls on it do you want them done also? I said sure why not while im here. I got a call from them and was told the check engine light was from a turbo waste gate valve and they asked if I wanted it replaced for around $350, I felt that was a little expensive so I said no just do the recalls and I will get that done from my friend he can do it for cheaper.
So anyways I go to get my car she was like its going to be $140 for us checking what the engine code was for, I said fair enough I paid it and took the car. On the way back to my girlfriends house I felt like the car was going to stall when it was on low rpm's. I was wondering what it was and gave them a call back the next day. I was transferred over to Carl I talked to him he seemed like a nice guy went in and talked with him, he said to bring the car in and they would scan it again and make sure everything was ok. I brought in it he scanned it and said there was a vacuum leak somewhere and they would check if they but everything back on properly. I felt happy that he was being so understanding and nice to me so I told him to do that and also replace the turbo waste gate valve because my friend was busy. A lady gave me a call back the next day and was like no everything on the car was ok and the car seems fine to them, I went to pick up the car and talked to Carl and I was told that they couldn't do anything, and they didn't do anything wrong to the car. I argued a little bit that the car never had these problems when I brought it in but now it does and he told me there was nothing wrong with the car.
So anyways I took the car home two nights ago just fed up with them that they wouldn't listen to me and I wasn't going anywhere, then yesterday I take the car in the morning to go and grab something to eat and the windows start fogging up, I go to turn the fan on and nothing happens, I turn it to 4 and still nothing so now im just soooooo mad freaking out, and then im driving and then car actually stalls on me like its an automatic it should never do that, I turn the car back around park it and just leave it,
My question is how do I go about this? like what is my next step? can someone on here help me out with a scan/test drive and maybe tell me whats going on? like I haven't even called them about the fan because im just so mad, like I have never had a problem with them.
So anyways I go to get my car she was like its going to be $140 for us checking what the engine code was for, I said fair enough I paid it and took the car. On the way back to my girlfriends house I felt like the car was going to stall when it was on low rpm's. I was wondering what it was and gave them a call back the next day. I was transferred over to Carl I talked to him he seemed like a nice guy went in and talked with him, he said to bring the car in and they would scan it again and make sure everything was ok. I brought in it he scanned it and said there was a vacuum leak somewhere and they would check if they but everything back on properly. I felt happy that he was being so understanding and nice to me so I told him to do that and also replace the turbo waste gate valve because my friend was busy. A lady gave me a call back the next day and was like no everything on the car was ok and the car seems fine to them, I went to pick up the car and talked to Carl and I was told that they couldn't do anything, and they didn't do anything wrong to the car. I argued a little bit that the car never had these problems when I brought it in but now it does and he told me there was nothing wrong with the car.
So anyways I took the car home two nights ago just fed up with them that they wouldn't listen to me and I wasn't going anywhere, then yesterday I take the car in the morning to go and grab something to eat and the windows start fogging up, I go to turn the fan on and nothing happens, I turn it to 4 and still nothing so now im just soooooo mad freaking out, and then im driving and then car actually stalls on me like its an automatic it should never do that, I turn the car back around park it and just leave it,
My question is how do I go about this? like what is my next step? can someone on here help me out with a scan/test drive and maybe tell me whats going on? like I haven't even called them about the fan because im just so mad, like I have never had a problem with them.
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