AMVIC facts...I need them. Dispute over purchase!!

[longsock]

Re: AMVIC facts...I need them. Dispute over purchase!!

Well...filed a complaint with AMVIC and faxed over all of the relative documents that they needed to see including the old inspection form and it even has a check mark beside the heading "Tread Section" keeping in mind that there is another heading named "Tread depth". Completely different things to be aware of. My case was assigned to an investigator on Monday and I should be recieving a letter soon as too the name and contact info of the investigator. I believe that they contact the dealership first to get there side of the story and try to rectify the situation before I hear from the case worker. Stay tuned.....

i'm curious to hear what happens next, keep us posted

[vee_dubbin]

Re: AMVIC facts...I need them. Dispute over purchase!!

Well you asked to keep you posted so here it is the next level in the process. So 2 weeks ago I got a letter stating that my case has been asigned to an investigator and gave me all of his info. Well after a full week of trying to get a hold of him I finally managed to talk with yesterday over the phone.

I told him the whole story(should of let him read this post) and told him that the tires were all cracking and they refused to do anything about it. I told him that they offered to pay for two tires at a total of four tires costing over 1500 bucks. I informed him that I was able to do way better then that through Tire Bob at Urban Expressions. He then asked me if I was willing to pay for two tires from bob and the dealership pays for the other two through Bob. I just wanted this to be over so that I could move on I said and told him that would be fine.

So he is going to propose this to the dealership and we will see what comes of it. Stay tuned.....

[vee_dubbin]

Re: AMVIC facts...I need them. Dispute over purchase!!

So nothing is coming of this complaint. I guess this is what you get when Amvic is funded by dealerships. Apparently severe cracking on the tread portion passes. Its only if the tread is falling off of the rubber as the investigator said. What does that even mean?! Vehicle safety's should be run by the province and not be privately funded. Gay!

Well, all that can come of this is that now everyone on this forum can warn others to stay away from Crowfoot Hyundia as these peeps are shady at best.

[longsock]

Re: AMVIC facts...I need them. Dispute over purchase!!

wow, sorry to hear

[BaggedGLI]

Re: AMVIC facts...I need them. Dispute over purchase!!

Drive on the tires till they blow out and when you crash tell them the dealership told you they were safe....

[OET B7]

Re: AMVIC facts...I need them. Dispute over purchase!!

Wow, working in a dealership myself I am actually kind of disappointed to see how AMVIC react to this...

A little fact for you folks, started July 1st, 2010, all the cars sold in Alberta from the dealership has to pay $6.25 AMVIC fee to fund the organization so they can hire more inspector and handle up raising complains like this.

By reading this, I am not even sure if it is worth paying them.... They should be protecting customers and be a fair judge when conflicts happened. They should be an organization regulating car business and fight for customer rights. And their respond was "if you are willing to pay for 2 tires if they pay for the other 2 at the place you suggested?" I am not sure if I am comfortable with that respond, and I am really not sure if it is worth it to pay $6.25 per car to them on all the cars sold.

Just my .02

[vee_dubbin]

Re: AMVIC facts...I need them. Dispute over purchase!!

Good point. This whole AMVIC system is completely biased and seems one sided. As a rule of thumb from now on, I rec. taking the vehicle to a third party and have them inspect the car for any safety concerns it may have.

[jasonwermy]

Re: AMVIC facts...I need them. Dispute over purchase!!

So basically AMVIC is suppose to be helping people. I guess all that it is to make people feel like that they are safe to when it comes to buying from car dealerships etc. It's giving people a false reality. That's sad that it's one sided when it's suppose to be for the customer. I guess to know if your car is safe that you need to be a mechanic or have some information on knowing what to look for when a car isn't safe. What a way to make people safe when they are(AMVIC) screwing them over.

[vee_dubbin]

Re: AMVIC facts...I need them. Dispute over purchase!!

Some other good points. I don't even know what there purpose really is other than taking the customers money, which is charged to us when we buy the vehicle. When I asked to get a copy of the literature that explains what is permissable and what fails as per their criteria, he said there is none. It is up to the technicians experience and common sense. That is a load of BS in my opinion.

This should be government regulated and not privately run. In Ontario, every vehicle whether its sold privatly or through a dealership must pass a safety check and use the provincial government forms/check list in order to register the vehicle into the new buyers name. Its kind of a hassle when buying older used cars, but is great when buying newer used vehicles. If a shop passes the vehicle and overlooks a problem, they are on the hook to fix that said problem at no charge to the new buyer. And if they refuse, they will be under investigation by the province and will have to pay a huge fine and still fix the problem if found to be a fault. This should be implemented here. This is what I thought AMVIC was supposed to do...be there for the public instead of against us.

[jasonwermy]

Re: AMVIC facts...I need them. Dispute over purchase!!

Some other good points. I don't even know what there purpose really is other than taking the customers money, which is charged to us when we buy the vehicle. When I asked to get a copy of the literature that explains what is permissable and what fails as per their criteria, he said there is none. It is up to the technicians experience and common sense. That is a load of BS in my opinion.

This should be government regulated and not privately run. In Ontario, every vehicle whether its sold privatly or through a dealership must pass a safety check and use the provincial government forms/check list in order to register the vehicle into the new buyers name. Its kind of a hassle when buying older used cars, but is great when buying newer used vehicles. If a shop passes the vehicle and overlooks a problem, they are on the hook to fix that said problem at no charge to the new buyer. And if they refuse, they will be under investigation by the province and will have to pay a huge fine and still fix the problem if found to be a fault. This should be implemented here. This is what I thought AMVIC was supposed to do...be there for the public instead of against us.

I think that if we had the same system that is in place in Ontario things would be a lot easier, better etc. I can't believe there is going to be a charge to keep AMVIC going when it's privately owned. It's like another tax that doesn't benefit us what's so ever. We're being forced as car buyers into this and it's not fair. What a joke.

[J-hop]

Re: AMVIC facts...I need them. Dispute over purchase!!

man that sucks to hear, I think it does depend on the agent though. I've heard of situations where AMVIC has really stepped up to bat for people and put dealerships in there place.

I feel bad in a way for dealerships though, its a really terrible business to be in right now, and what makes it worse is I see a lot my friends (and a general trend these days with people) buying WAAAAY above their pay grade (wtf is with 72 month leases!!!!) and then freaking on dealerships for the smallest thing because they can't afford to put any money into their cars. This obviously isn't you that I'm referring to, but people like you get the shaft in the end because dealerships have to put up with so much bs these days that when it comes to actual legit claims like yours they aren't willing to budge.

[OET B7]

Re: AMVIC facts...I need them. Dispute over purchase!!

So basically AMVIC is suppose to be helping people. I guess all that it is to make people feel like that they are safe to when it comes to buying from car dealerships etc. It's giving people a false reality. That's sad that it's one sided when it's suppose to be for the customer. I guess to know if your car is safe that you need to be a mechanic or have some information on knowing what to look for when a car isn't safe. What a way to make people safe when they are(AMVIC) screwing them over.

I partially disagree to this. AMVIC should be a fair judge when it comes to conflicts and not simply biased on customers' side as well. The reason I said that is because there are many unreasonable people out there, and they can be a pain. I am just speaking from my experience, there are very nice customers and there are very rude and unreasonable customers as well. It really depends on how the dealership is run and who is running the dealership.

For people who gets into a 72 months lease or 84 month finance is probably due to their budget but really want a vehicle that is out of their budget. To me that is not right, people need to understand what they can afford and can't afford. Some dealership takes advantage of that, and that can sometimes screw people up big time financially.

There is another thing people need to understand is that dealership is open to make a profit on cars. There are no business that is out there to lose money or sell their products at cost. If that is the case then there is no point to open up any business because there is no chance for making a profit but you are risking your time and energy to suffer from loss.

I guess its a little off topic but I am just saying it really depends on which dealership you run into and who is really running that dealership. There are too many unethical dealers out there that is ruining the name of the industry that is for sure.

[jasonwermy]

Re: AMVIC facts...I need them. Dispute over purchase!!

I partially disagree to this. AMVIC should be a fair judge when it comes to conflicts and not simply biased on customers' side as well. The reason I said that is because there are many unreasonable people out there, and they can be a pain. I am just speaking from my experience, there are very nice customers and there are very rude and unreasonable customers as well. It really depends on how the dealership is run and who is running the dealership.

For people who gets into a 72 months lease or 84 month finance is probably due to their budget but really want a vehicle that is out of their budget. To me that is not right, people need to understand what they can afford and can't afford. Some dealership takes advantage of that, and that can sometimes screw people up big time financially.

There is another thing people need to understand is that dealership is open to make a profit on cars. There are no business that is out there to lose money or sell their products at cost. If that is the case then there is no point to open up any business because there is no chance for making a profit but you are risking your time and energy to suffer from loss.

I guess its a little off topic but I am just saying it really depends on which dealership you run into and who is really running that dealership. There are too many unethical dealers out there that is ruining the name of the industry that is for sure.

I have to apologize for my post. I can't agree with you more with the fact that it shouldn't be biased between either the customer or the company. It should be there to support both parties involved. I should have worded it better. It should be a company that is runned by the government. I agree that there are some really shady people out there(customers), not just the dealerships that will take advantage of the system.

With your second paragraph I found this out not too long ago that my friends mom had this sort of financing, I was in shock. She was getting her son(my friend) this so called type of deal. It was called an 84/60 fiance. What it means is that the loan is based on 84 months but you pay until 60 months with a remaining balance. You can refinance the other 24 months or pay it off like a buyout. The thing was that the dealer apparently failed to disclose this to my friends mom at the time of her buying her vehicle. I had told my friends mom about the 5k and she didn't believe me at the time. When she had asked the credit manager he told her(while we were looking for my friend her son a car). I told my friend that it's a bad deal and no one should ever have their car loan for this long. I convinced him not to get the car because it was a bad deal. I can say his mom wasn't impressed that she found out she had a 5k buyout a year after getting into her loan. So to make a long story short people should do their homework. Some people feel that the dealer is always going to tell them the truth, that's not always the case. I use to be like this when I first started learning about cars. So for people who are just getting to learn about buying/leasing vehicles, do your homework. It will save you a lot of headaches later.

I agree that who would want to start and run a business if they weren't there to make a profit. If that was the case then no one would ever open a business.

It sucks that people can't just be honest. You are right though, there are still some shady dealers out there. I'm glad that the dealers I dealt with years ago that were shady are no longer in business. Those dealers make it harder for other dealerships who do things by the book and who aren't just out there to make a buck. When you find a good company who gives you the service, business, quality you're looking for, keep them.

[OET B7]

Re: AMVIC facts...I need them. Dispute over purchase!!

I have to apologize for my post. I can't agree with you more with the fact that it shouldn't be biased between either the customer or the company. It should be there to support both parties involved. I should have worded it better. It should be a company that is runned by the government. I agree that there are some really shady people out there(customers), not just the dealerships that will take advantage of the system.

With your second paragraph I found this out not too long ago that my friends mom had this sort of financing, I was in shock. She was getting her son(my friend) this so called type of deal. It was called an 84/60 fiance. What it means is that the loan is based on 84 months but you pay until 60 months with a remaining balance. You can refinance the other 24 months or pay it off like a buyout. The thing was that the dealer apparently failed to disclose this to my friends mom at the time of her buying her vehicle. I had told my friends mom about the 5k and she didn't believe me at the time. When she had asked the credit manager he told her(while we were looking for my friend her son a car). I told my friend that it's a bad deal and no one should ever have their car loan for this long. I convinced him not to get the car because it was a bad deal. I can say his mom wasn't impressed that she found out she had a 5k buyout a year after getting into her loan. So to make a long story short people should do their homework. Some people feel that the dealer is always going to tell them the truth, that's not always the case. I use to be like this when I first started learning about cars. So for people who are just getting to learn about buying/leasing vehicles, do your homework. It will save you a lot of headaches later.

I agree that who would want to start and run a business if they weren't there to make a profit. If that was the case then no one would ever open a business.

It sucks that people can't just be honest. You are right though, there are still some shady dealers out there. I'm glad that the dealers I dealt with years ago that were shady are no longer in business. Those dealers make it harder for other dealerships who do things by the book and who aren't just out there to make a buck. When you find a good company who gives you the service, business, quality you're looking for, keep them.

Yes it really sucks that people cant just be honest, or there are just too much greed in people. That is the main problem. When you say 84/60 term, sometimes it happens due to customer request due to their budget or request. However, it has to be fully disclosed.

Buying a car is not that hard, as I am a salesman in a dealership, all we asked for is for people to be fair and be reasonable. Finding a good reputation dealership is the key. Of course, we can only try to make everyone happy but in reality that is totally impossible.

[Mister T]

Re: AMVIC facts...I need them. Dispute over purchase!!

Although I have no idea if you'd have a case or if you'd qualify, you may want to give Student Legal Assistance at the U of C a shout. The worst they could tell you is no.