Do Not Use feliks Auto Body!!

[The_Stig]

******See Bottom for Part 2 please.******



Part 1
Hey Guys,

There are always threads about where to take your car to get it fixed. While I am writting you this review to save you the head ach that i just went through.

So my gfs mom backed into her civic. Denting the fender and scraping a small part of the bumper.

Here mom decides to take it to feliks, i told her right from the start i dident have a good feeling about that place. She went agaist me and had them do the work.

For starters i think they completly ripped her off. To get a dent out and paint the fender plus a few scratches on the side of the bumper he charged her 1200!!!

So he says he will give us a rental car.... And he hands us the keys to a 1990 sunbird. No muffler, warped breaks, filled will dirty and stains everywhere. You got a head ach after driving 5 minutes it was so loud. The gas tank was completly empty and it was so poor on gas a tank lasted 2 days just to go to down town and back. Not an accpetable or even safe to be a loner car for a company.

So he tells us it will be done is 3 days..... On day 5 i finally call him and ask what the hell is taking so long to fix 1 fender. He says " Oh its drying and will be done tomorrow."

We picked up her civic and i gave it a quick look over, i was mostly concerned they would not match the silver right. The silver was good but unfortunatly it was pouring rain out side so the car was wet hiding any flaws.

When we got the car home I dryed it in the garage and noticed how poorly it was done. I counted around 9 bubbles in the clear coat, a hunk of dirty they had painted over or it was a drip of paint, and on the edge of the fender it had a small crack in the paint. On the front bumper he has painted the bare minimum as possible (most places will blend it more). Also on the front bumper was what looked like a finger nail indent some one must of made before the paint was dry.

By this point i was extreamly pissed off that they dident check there work better. They also broke a clip on the wheel well lining so it did not stay in place properly.

While the car was in, we got them to power polish a scratch on the back trunk. The previous weekend i had got a new oem spoiler for her car painted and installed.... WELL who ever the dumb ass was who power polished the trunk at feliks dragged his polisher up and down the new spoiler leaving even bigger scratches!!!!

After many phone calls to him, and pulling teeth with him, he finally agreed to touch up the areas they had made mistakes. MOST PLACES GARANTEE THEIR WORK!!! BUT I GUESS NOT THIS PLACE!!

He was extreamly rude, very unfriendly, unwiliing to help as out saying some how the bubbling fender was my fault?......

At first the quote was 1300 but he thought he was being nice and gave us it for 1200. HE then goes one telling us how we should not be complaing about the work he did because he gave us a deal. SCREW THAT.

Sorry for the long read just PLEASE PLEASE PLEASE DONT USE FELIKS AUTO BODY!!.

Poor quality of work, extreamly poor service. Extreamly bad price!!

Thanks for your time.

[Mitcheh]

Re: Do Not Use feliks Auto Body!!

Ouch

[Kor]

Re: Do Not Use feliks Auto Body!!

To be fair, my mom dented the rear 1/4 panel of her sunfire and paid Coachworks like $2500 bucks.

[Kordain]

Re: Do Not Use feliks Auto Body!!

Thanks Stig.

[The_Stig]

Re: Do Not Use feliks Auto Body!!

Ouch thats alot too. Coachworks is also known to be overly expensive for some reason?

[stefan]

Re: Do Not Use feliks Auto Body!!

Ouch thats alot too. Coachworks is also known to be overly expensive for some reason?

on the upside, they usually at least do good work though

[The_Stig]

Re: Do Not Use feliks Auto Body!!

True, you may be overing paying but at least your happy when its done. At feliks...not so much.

[djstorm]

Re: Do Not Use feliks Auto Body!!

Yeah, years and years ago I had feliks fix a major accident I was in and the quality of work was very poor. Paint did not match, took twice as long as it should, etc etc.

[Kor]

Re: Do Not Use feliks Auto Body!!

Coachworks did do a good job but paint match was not 100%, my mom can't tell but I can in the right light.

[Stonewall]

Re: Do Not Use feliks Auto Body!!

Time to give the Better Business Bureau a call.

[gtx]

Re: Do Not Use feliks Auto Body!!

come on guys 1200.00 dollars is chump change,these days a tune up costs a 1000 bucks.
if the the company had any pride they would repair the flaw.
if you did'nt go looking for a deal they should of told you what to expect.
what did the mom say to them(cheap as possible).you get what you pay for
but it sounds like you got screwed.

[stefan]

Re: Do Not Use feliks Auto Body!!

you pay too much for tuneups

[The_Stig]

Re: Do Not Use feliks Auto Body!!

Part 2

It now continues and i need your help and advice to burry this shop in the ground where it belongs.


We took my gfs car back yesterday for the 3RD TIME. Becuase on trial number 2 on painting the finder, the main shop dude crack the paint by pushing to hard on the finder lining.

We take the car in and drop it off. He has no clue who we are or even remembers that we had booked an appointment with him over a month ago. We hand him the keys and he says " ill go grab you a loner car."

Now remember last time we were given the peice of **** rental becuase they were "over booked and ran out of cars." And we were promised we wouldent receive that car again.
We both car-pool with co-workers and it is not an Appropriate vechile. A 92 sunbird. I garantee it would not pass a mechanical inspection.

So he rolls around in the front with this garbage car again. No sorry no nothing. We grab the keys and take off becuase we were already late for work. (took him 20 minutes to go around back and grab the car.)

The car has no gas, smelled like something died inside, brakes are shaking like crazy, car vibrates when turning, and there are greesy mechanic hand prints everywhere. Looked more like the shop lunch car to me.

So 20 minutes ago my gf gets a call saying her car is all done. Which worries us a little because he told us 3 days, and it wasent even 24 hours? (How many corners were cut and did they do another half ass job? We will find out later i guess.)
The receptionest (the managers gf, a total *****) asks when we want to come pick up the car. We tell her we will have to come tomorrow because we did not drive the loner car to work, we took my car instead.
The girl ****** blows a gasket and starts swearing and yelling at my gf asking "why the **** did we lend you a car if your not evening using it?" My gf calming explains that their sorry excuse for a loner car is not an appropriate vehicle to drive co-workers in, becuase it is completly dirty, has engine greese inside, and becuase it mechanically doesent even seem safe.

"well im sorry were not up to your oder standers!" she replys.
My gf asks her to calm down and tells her there is no need for her to be speaking like this.
She replies" we have done enough **** for you with your damn car that we do not need to be bending over backwards for you. Look up the word courtesy if you have a problem with the car."

My gf says back" This is the third time my car has been in your shop becuase of your mistakes not ours. It is not my fault it took you 3 trys so far to paint a fender."

She says" We dont need ****** customers like you" (or something along those lines.)

My gf asked to speek to rob (manager). He gets on the phone and she asks him if he knows how this women is speaking to her.
He replies
"Yup and there is no problem with it, we live together"

The women gets back on the phone calls my gf a stupid ass and to basically to go **** herself!

My gfs mom is on the way to get the car.



Something needs to be done about this and these people! Anyone who is willing to help or give us some ideas. (legal ideas )

Every one also needs to let there friends know to stay clear of this shop.

Thanks everyone and we could use the help and suggestions.

[Billip]

Re: Do Not Use feliks Auto Body!!

Unreal. Sorry to hear about this... and I hope somehow you just get your car back and can be done with them.

[asp gti]

Re: Do Not Use feliks Auto Body!!

you should put this thread on beyond and other calgary area car forums as well, u should also contact that consumer watch for cfcn i believe it is, as for legal ideas, i would almost consider that verbal abuse or verbal assault, but its hard to say, either way just try to spread the word, also contact the better business bureau and tell em the story, but if you could get this on the news in in the papers it would be great