Gaming Time!

[People's Car]

Re: Gaming Time!

So what do you think would be better getting serviced by Microsoft or Futureshop? Maybe futureshop will just give me a new one??

Future Shop might give you less hassle. All you need to do is again bring in your ID and they'll find your receipt.

They'll take in your 360 (for a few days if not a bit longer) and check it over to make sure that it really is faulty. If that's the case, they'll provide you with a new one. That way you don't need to deal with microsoft and ship it somewhere.

With the Future Shop Warrenty, they'll take care of you.

[Kordain]

Re: Gaming Time!

I understood future shop had a no hassle replacement exchange for current model policy? thats what happended with my receiver, no interrogation, fault was intermittent, they just got a box off the shelf.

They cant give you a refrubished one if you bought it new, thats against trading standards. (i think) unless they gave you a refund of some sort with it.

hope its that easy for you.

[Canadian Turbo]

Re: Gaming Time!

Well Future Shop told me to go through Microsoft to get mine fixed/replaced since I am in the 1 year warranty period still so I am waiting for my coffin to arrive to send it off!

[stefan]

Re: Gaming Time!

microsoft will likely be a better result if it's a service issue. From what i understand, Futureshop's warrenty states that oem parts need not be used, so they can fix it with whatever parts are cheap at the time. granted, most parts will only be available OEM.

[stefan]

Re: Gaming Time!

i got a wii.... this things pretty cool!

[Canadian Turbo]

Re: Gaming Time!

Some PGR4 shots!!

[R_Ethug]

Re: Gaming Time!

WHOA!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

is that for 360!!??? that wet snow track looks frickin insane!!!

they need more games with environmental stuff like that!

[Kor]

Re: Gaming Time!

Been playing original Starcraft. Old school 1998 style.

[James]

Re: Gaming Time!

Still warcraft for me...my dudes kick ass now tho

[Canadian Turbo]

Re: Gaming Time!

Looks like Microsoft is really trying to keep us happy, warranty being extended again......

Open Letter From Peter Moore

To our Xbox Community:

You’ve spoken, and we’ve heard you. Good service and a good customer experience are areas of the business that we care deeply about. And frankly, we’ve not been doing a good enough job.

Some of you have expressed frustration with the customer experiences you have had with Xbox 360; frustration with having to return your console for service after receiving the general hardware error message on the console.

The majority of customers who own Xbox 360 consoles have had a terrific experience from their first day, and continue to, day in and day out. But when anyone questions the reliability of our product, or our commitment to our customers, it’s something I take very seriously.

We have been following this issue closely, and with on-going testing have identified several factors that can cause a general hardware failure indicated by three flashing red lights on the console. To address this issue, and as part of our ongoing work, we have already made certain improvements to the console.

We are also implementing some important policy changes intended to keep you in the game, worry-free.

As of today, all Xbox 360 consoles are covered by an enhanced warranty program to address specifically the general hardware failures indicated by the three flashing red lights on the console. This applies to new and previously-sold consoles. While we will still have a general one year console warranty (two years in some countries), we are announcing today a three-year warranty that covers any console that displays a three flashing red lights error message. If a customer has an issue indicated by the three flashing red lights, Microsoft will repair the console free of charge -- including shipping -- for three years from the console’s purchase date. We will also retroactively reimburse any of you who paid for repairs related to problems indicated by this error message in the past. In doing so, Microsoft stands behind its products and takes responsibility to ensure that every Xbox 360 console owner continues to have a fantastic gaming experience.

If we have let any of you down in the experience you have had with your Xbox 360, we sincerely apologize. We are taking responsibility and are making these changes to ensure that every Xbox 360 owner continues to have a great experience.

This will take a few days to roll out globally, and I appreciate your continued patience as we launch this program. I’ve posted an FAQ that should address some additional questions, and we’ll update it over the next few days.

I want to thank you, on behalf of all us at Microsoft, for your loyalty.

[Stonewall]

Re: Gaming Time!

Woot 3 years, doesn't help me though :(

[R_Ethug]

Re: Gaming Time!

sometimes my 360 drive stops reading discs.. does it on anything really.. the game freezes then goes back to dash.. a reboot usually fixes but its annoying

[Stonewall]

Re: Gaming Time!

Ryan just wrap it in a towel until it dies for good, put it out of its misery. If you do send it in they are adding new heat sinks and some other items to make it last longer.

[Canadian Turbo]

Re: Gaming Time!

Downloaded Sonic The Hedgehog off Xbox Live for some fun back in the day gaming, but I am a little rusty so far

[R_Ethug]

Re: Gaming Time!

too hot to play video games today.. i kinda got in a funk with forza haven't played it in a few weeks