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Audi Voiding power train warrentys if modded?

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  • #16
    Re: Audi Voiding power train warrentys if modded?

    Originally posted by Kor View Post
    The onus will be on you to take them to court, where the onus will be on them to provide some evidence, which you may or may not be able to successfully refute.

    Definitely doesn't pay to think that the onus is on them to prove anything; they will shut your warranty claim down and tell you to never come back to their place of business, and then it's on you.
    It's never pretty and I have yet to see a dealer pay out more than their own lawyer fees. I have seen VAG pay or split a claim with customers but this is rare.
    The long and the short of it is VAG can prove your car is either modified or was modified when the failure happened; this is where your leg to stand on disappears in court. Audi can see how many times any control unit has been coded/updated/returned to basic settings if there is a difference you lose. Magnusson moss act is an American thing last I checked, our laws are different here in Canada. That law was about chassis components if I remember correctly and says you can use aftermarket parts of equal or better quality than an OEM replacement bought from the dealer at a higher cost.
    Adding 100 horsepower to your vehicle is not the same thing, stresses and additional strain on the engine/drive train and supporting components is easy to prove at that point from the dealer or factory with endless info/specs/limitations on the vehicle. This stuff inside is known only as SGS (Secret German ****) we got this from the guys at techline and training, yes the people training us aren't even allowed in on this SGS info. My mind has been blown a few times by the stuff we have either uncovered or were told about after the fact. There truly is a lot about our cars we don't even have the most remote clue about, and that’s the way VAG in general likes it.

    So yes it still does you some good to have a guy going to bat for you on the dealer side of things, as we have to talk to a person at the warranty centre and can let them know if the modifications are a detriment to the vehicle or are a non issue and the claim should be processed.

    They will come up with specs like the throw on a 2010 S4's transmission must at least be .042 of a second and shortening this time will not allow the syncros time to line up the next gear properly causing premature wear to them causing internal transmission/diff parts failure.

    Stuff like that.

    Erik
    Service Manager
    Audi Royal Oak

    403-374-5018
    erikk@royaloakaudi.com

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    • #17
      Re: Audi Voiding power train warrentys if modded?

      Great reply Erik.
      Cam


      2004 VW R32 Turbo

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      • #18
        Re: Audi Voiding power train warrentys if modded?

        USA and Canada are so different. It makes me ;-( the stuff that is allowed (or not allowed) here.

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        • #19
          Re: Audi Voiding power train warrentys if modded?

          more info http://www.audizine.com/forum/showth...-More-TD1-info

          GTI's too

          Last edited by bart; 03-30-2012, 05:17 AM.
          2002 VW Golf GT TDI
          2016 VW Passat BiTDI

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          • #20
            Re: Audi Voiding power train warrentys if modded?

            Speaking of modded ECUs, a big thank you to Erik who let me off the hook big time with an ECU flash that didn't go well because of my APR tune.

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