Bad injectors on a k04 apr tune.....

[Burger]

Re: Bad injectors on a k04 apr tune.....

Hello Burger,

You called only once to speak to our staff regarding pricing & parts for your ‘budget’ K04 upgrade. You were also informed of prices for aftermarket software we retail, and we had explained to you that OUR injectors work well with OUR software that WE install. These injectors are from Kinetic Motorsports and you paid the retail price. A set of Audi TT225 injectors will run you almost $1000 from the dealerships in Calgary, even though our price was lower, you still chose to spend the least amount of money. You were informed of this directly from us and your mechanic.

In the past we’ve used these injectors in all our upgrades and had NO problems with Revo or Eurodyne software. You cornered yourself into a technical issue that only APR & you can resolve. If you had done your “research” and decided that APR was your final software choice you should’ve bought the proper injectors from the place that offers & installs APR software.


We did not sell you injectors or software; they were purchased from or through your mechanic at your request. You have been to our shop only once to purchase 4 plugs and only 1 coil pack.


We’ve never heard of the over boost issue with these types of injectors, but if you, your friends with scanners, and APR believe that will resolve the issue, you must purchase those authentic Audi injectors and go from there.


Sounds like you should’ve just booked in your Audi and saved yourself headaches and money.


This is what happens when amateurs purchase their upgrades à la carte.

My mechanic was your friend!!!, also I was in the store twice and talked to SAM and also asked Lawrence if those injectors work with APR programming, you knew full well I had no intentions of buying Eurodyne software EVER. You saying to me and to your buddy who did my install from home that those injectors would work was shady, it wasn't me that tried to do things on the cheap, it was the guy installing the mods. I gave him 1700 cash to get the **** needed, then install it and give me a price on install, he tried to cut corners and asked you guys what injectors to get as you guys were the ones that were supposed to provide the TT225's for my install.. I had sourced them from you and asked My mechanic to pick them up from you!

Sam had told myself as well as the mechanic that was doing the install that he only had 2 injectors on the shelf, when previous to, he told me he could have all 4 injectors for him when he arrived to pick **** up.... what happened between the time I spoke to Sam and then spoke to my mechanic was all dealings you had done with your buddy my mechanic....who obviously wanted to save himself some of that cash because I didn't see **** all of this so called savings..

Instead of passing the buck and trying to look innocent how about you take the high road and be a little more receptive to potential customers? If you knew full well that those injectors wouldn't work on that tune why sell them to the mechanic that was asking you and telling you I was staying with APR? You all knew how many times I called looking for TT225 injectors, hell I called from work, and I work at a financial institution where its mandatory we record all phone calls, maybe I will talk to the forum operator and have him allow me to put up a wave file so everyone can hear the conversations for themselves... actually that's a great idea, I'm going to have those conversations saved to my laptop and allow anyone that might want to hear them access to it...

I wont even go on about how Sam tried to sell me a manual boost controller for my car to try and solve overboost conditions...

real classy joint you run there!

[tirebob]

Re: Bad injectors on a k04 apr tune.....

Hmmmm.... Did CAW do the actual job or just offer advice? Reading this through it seems to me that they didn't actually do any work on this car whatsoever, or even provide any of the parts in question... Seems a bit odd. I have dealt many times with CAW and have sent many of my customers to them in the past and have never had any issues and haven't heard anything but rave reviews about them...

***edit*** your replied faster than I... I see your comment about his providing parts to your mechanic...

lol. details aside, this is the least professional email i've seen from a business. "friends with scanners". seriously? are we five?

how do you justify the fact that you still charged a customer for this "mess"? as a business owner, i'd turn away the project if i knew i couldn't do a good job with the budget i was given.

you let this customer drive away with a time bomb of forum drama. no matter how you justify it to yourself.

if he "did the research" and new everything, he wouldn't have come to you in the first place. in fact, if all your customers did their research, they wouldn't be your customers because they would do their own labour. they trust you, you're supposed to be their confidence.

[The_Jerbel]

Re: Bad injectors on a k04 apr tune.....

Colin,

I can get you the injectors you need. I'm still waiting on some pricing from my suppliers, I'll email you when I find out more info.

[Burger]

Re: Bad injectors on a k04 apr tune.....

I have recorded conversations of me asking Sam to order a borg warner K04 turbo and TT225 injectors, I was also looking for a TIP at the time, but I got that from Concept 1 as I preferred to use the APR TIP....

Thomas, my mechanic who is supposedly good friends with Ken at concept 1 and Lawrence at CAW was to go to the shop and pick up my parts that I wanted, I expected him to have picked up my turbo and TT injectors, when I had learned that the injectors were different I had called SAM and he assured me that the ones that they could get would work with my car..... If SAM tries to deny this I will provide the audio proof and mash his face when i see him next..
At that point I took his word for it but was still skeptical from what I was reading on the forums, when I went to CAW to buy a blown coilpack lawrence was at the desk, and Sam was away on lunch, I asked lawrence myself if these injectors would work, I also asked about the turbosmart DV valve etc etc... he sold me spark plugs and gapped them for me as well to 0.27....

CAW knew all that was going on, they sourced the parts for my mechanic, and not one time did I ask for cheaper injectors, I was just constantly reassured that the ones they picked would work... Did they know I had APR programming...YES OF COURSE THEY DID!!

[aliencurv]

Re: Bad injectors on a k04 apr tune.....

i hope this doesn't turn into a Beyond.ca thread. what really matters is the problem has been solved, everyone voiced their experience, and we all contributed to get the car working again

[The_Jerbel]

Re: Bad injectors on a k04 apr tune.....

u know what's sad? as horrible as an automatic is for driving, it maintains the highest boost throuthout shifts lol. i don't think they are as strong, but your 1/4 mile on a stage 3 would be killer if it didn't break lol

That's completely true, but you should never consider getting a TIP B5 S4 if you're an enthusiast. Despite what you may tell yourself, you WILL end up wanting Stage 3 (or more) power, and you will end up paying more money in the end, because the TIP trans is max'd out at Stage 3 power levels, and they usually don't last forever running at that torque level.

Not to discredit anybody who has a TIP (hi, Kyle ), but if anybody asks me whether to go with a TIP 2.7T or a 6-sp, there is no question in my mind, 6-sp all the way.

[Burger]

Re: Bad injectors on a k04 apr tune.....

Colin,

I can get you the injectors you need. I'm still waiting on some pricing from my suppliers, I'll email you when I find out more info.

Let me know what you find buddy, I appreciate it.

[Mister T]

Re: Bad injectors on a k04 apr tune.....

Thought I'd chime in on this one real quick. Although I'm not necessarily saying that CAW didn't give you bad info I myself have had pretty good experiences with them. I know for fact that Lawrence is probably about the smartest mechanic I've ever met, bar-none. That said, all shops do make mistakes once in a while and without knowing both sides of the story I can't say for sure where the errors occurred.

However, it sounds to me like your buddy is the one at fault here. If he was the one you gave the money to in order to get this kit done up then should he not have known what injectors he needed to buy? Although CAW may have given him bad info, that is no excuse for a lack of knowledge on his part regarding the parts needed for the install. I can almost guarantee you that had this ended up in a court of law, the onus would have been placed on the mechanic, not the parts supplier. But hey, maybe there's more to it that I haven't heard yet.

PS: Being that this is a public forum you may want to avoid writing stuff like this. It could come back to bite you in the ass.

If SAM tries to deny this I will provide the audio proof and mash his face when i see him next..

[Burger]

Re: Bad injectors on a k04 apr tune.....

PS: Being that this is a public forum you may want to avoid writing stuff like this. It could come back to bite you in the ass.

If someone wants to bald-face lie about what they said to me, after potentially causing extreme harm to my car, the only ass on the line is theirs.

[aliencurv]

Re: Bad injectors on a k04 apr tune.....

However, it sounds to me like your buddy is the one at fault here. If he was the one you gave the money to in order to get this kit done up then should he not have known what injectors he needed to buy? Although CAW may have given him bad info, that is no excuse for a lack of knowledge on his part regarding the parts needed for the install. I can almost guarantee you that had this ended up in a court of law, the onus would have been placed on the mechanic, not the parts supplier. But hey, maybe there's more to it that I haven't heard yet.

before responding, you should have read the entire thread and see burgers responses regarding recorded phone conversations that are mandatory for the financial institution he worked at; where he specifically requested the other injectors.

[eldo]

Re: Bad injectors on a k04 apr tune.....

it does say right on APR's website that "their" (TT225) injectors are mandatory for the tune. as has been learned, not all injectors are created equal.
FYI, 380cc bosch injectors (white body) can be had for $50 a piece NEW.

Revo software is also in the same boat as APR,.. as they're essentially the exact same file.

Eurodyne / Chris Tapp software can pretty-much use any 380cc injector, as the software is easily customized to work with various hardware scenarios. hell, you could run a 630cc injector program on a stock turbo if you really wanted to.

I'll be the first to say that Lawrence @ CAW is a great tech, whom also is a stand-up guy. The "build" would have performed without issue with his hands / oversight.
I will also say that the secretary / salesman that works in the front of the shop is a total douche. It's a huge turn-off to feel spoken down to. Especially when that person has NO BUSINESS doing so. I'd smile to see a video of the eat-words-tape-playback-face-smash.

Bummer that things didn't quite work as intended. With the "proper" injectors, the APR file will work very, very well.

[BaggedGLI]

Re: Bad injectors on a k04 apr tune.....

Not once have I ever had a problem with caw, it's the only place that I ever go. And I reccomend them to everyone. As far Aarhus whole topic goes though this doesn't need to be on the forums here this is directly between you your mechanic and caw. There is no reason to drag everyone into this in the middle, figure it out between the parties and then post a review if your still upset.

When all comes to all though, your workin on a car, not everything works out perfectly everytime.

[Disturbo]

Re: Bad injectors on a k04 apr tune.....

A bad 02 sensor will cause your car to run lean or a boost leak, did you ever think of that?? and a 380 vs 386cc its almost dead nuts.. I ran 440cc 550cc 630cc and 1000cc, every brand out there with Revo ,Apr, and now Eurodyne, it ran very well every time and it didnt matter on the tune.

[Mister T]

Re: Bad injectors on a k04 apr tune.....

before responding, you should have read the entire thread and see burgers responses regarding recorded phone conversations that are mandatory for the financial institution he worked at; where he specifically requested the other injectors.

I did read the entire thread, as far as I know Burger gave his mechanic (thomas IIRC) $1700 to do the build. From what I gather, Burger did this because he didn't have the necessary knowledge and skills to do the build himself. Now, with that being the case, this means that he gave money in trust to thomas to make sure that the build went correctly. Why wasn't thomas the one to deal with CAW and make sure that the proper parts were purchased?

Also, why didn't Burger or thomas go to concept one (the APR distributor) to confirm that they were getting the proper parts? They went to a third party distributor with no affiliation to APR to get injectors that are specific to an APR tune. Also, I don't recall seeing mention of either Burger or thomas having called APR to confirm that they were getting the right injectors.

I know it's crappy that there was a mixup. However thomas was the one that was in charge of the build. He should have known what injectors were needed.

[Mister T]

Re: Bad injectors on a k04 apr tune.....

If someone wants to bald-face lie about what they said to me, after potentially causing extreme harm to my car, the only ass on the line is theirs.

Your call dude...